By confirming your order you accept the following Terms and Conditions:
1 In these terms we refer to ourselves as Secrets Of.
Any email or any acknowledgement by us of a receipt of an order placed
by you does not mean that we have accepted your order. Acceptance of
your order and completion of the contract between you and Secrets Of will
take place on despatch to you or on Delivery of the products ordered unless we have
told you that we do not accept your order or you have cancelled it.
3 You can pay for your order by paypal.
Please contact us and we will issue you with a paypal payment request, if the item is available for sale or hire and does not have a paypal button.
If you pay by paypal it may take up to the days stated on the webpage or by one of our staff to process and dispatch
your order subject to stock availability.
4 The prices quoted on
the website are subject to change from time to time. The current price
shown on the website is the price you will be charged. Any variation to
the price shown must be confirmed in writing by Secrets Of before your
order is accepted by us. The prices shown may not include postage and packing charges:
these are shown separately.
5 We will try to make sure that the
prices and all other information on the website are accurate but we are
not liable for anything that happens due to errors that may appear to
the fullest extent permitted by law. Nothing in these Terms and
Conditions is intended to limit any rights you might have as a consumer
or other statutory rights that may not be excluded or in any way to
exclude or limit our liability to you for any death or personal injury
resulting from our negligence.
6 All the products on the
website are subject to availability. We do not guarantee that all items
shown on the website are in stock and are available and ready for
dispatch. Display of an item on the website is not an indication that
the item is in stock.
7 If you have selected an item that is
not in stock we will try to contact you as quickly as we can. We will
try to do this within 24 hours (except on weekends and bank/public
holidays when we normally do not work). Please note that at busy times
of the year including prior to Halloween and Christmas we cannot
guarantee to contact you within this time.
8 Accepted orders
are normally dispatched within 2 days of the order being placed on
our website except on weekends and bank/public holidays when we
normally do not work. Please note that at busy times of the year
including prior to Halloween and Christmas we cannot guarantee this
9 The time for delivery of your order varies
according to your chosen method of shipment. Secrets Of have no control
over the goods once they are shipped and cannot guarantee that your
order will arrive within the time specified by your chosen method of
10 We will not refund any charges relating to packing
and shipping if you fail to take delivery of the goods at the address
given by you on your order.
11 Every effort is made to reproduce
colours on the site as accurately as possible: different computers
reproduce colours in slightly different ways and so exact colour
matches are not possible over the Internet. Because of the type of
products we offer, there can be minor variations in colour and style
from the descriptions and pictures on the website: Secrets Of will always
dispatch goods of comparable or superior quality.
12 You may
return any item to us if it has not been used or worn and the tamper
seals are in place where tamper seals are provided and you:
(i) send the goods back to us with all original packing within seven days of delivery to you;
(ii) follow all our instructions as stated in our Returns Policy;
(iii) accept that we are not responsible if the goods do not reach us for any reason.
None of the above affects your statutory rights.
This Contract is deemed to have been made in England and is governed by
English Law and the parties agree to submit to the exclusive
jurisdiction of the English courts as regards any claim, dispute or
matter arising out of or relating to this Contract.